Need more information?

Here is a collection of our most popular questions!

At Growth Focus, we want to make sure you understand the service that you are paying for so we have provided a list of the most common questions that people ask us and our answers to them. If you cannot find your question in this list, it is most likely not an FAQ. Feel free to give us a call and one of our friendly team will answer your question. We hope you find what you are looking for! If you would prefer a face-to-face appointment, enquire today with our Brisbane and Ipswich offices.

How long does it take to prepare my Tax Return?
When will you lodge my Tax Return?
When will I receive my refund?
What software does Growth Focus use?
Is my information kept confidential?
I do not have my group certificate; can you complete my Return without it?
How do I pay my tax debt?
How long do I need to keep my tax records?


We were very happy with everyone in your office. Everyone was very helpful and easy to talk to at any time we called. Shelly has made our life a bit easier.

- Nicol and Ross Galletly -

We have only been using Growth Focus for a short time but so far we have been impressed with Shelly Singh Johal. She communicates well and is very friendly. She always carries out any request promptly. We love having her as part of our “support network”.

- Scott and Machelle Blair -

Absolute pleasure to deal with. The people I dealt with made it seamless and uncomplicated. They always have time for my questions and are prompt to return correspondence.

- Daniel Ala-Outinen -
Want to give your financial future its best chance?